Water Damage

Water Damage

Accidents will happen, a water pipe breaks, washing machine hose splits, the water heater develops a leak, or maybe something else, now you have water everywhere. Water damage can happen at any time and usually you’re not there to stop it. Water damage restoration, if not performed correctly will lead to secondary damage such as mold, costly repair bills and frustration.


Water Damage Repair Specialist

Most property owners are not familiar with the procedures and do not have the specialized equipment to handle a water restoration project on their own. That’s where BCI Restoration, a water damage and mold remediation contractor comes in. We are IICRC certified and approved by most insurance carriers. We will work direct with your insurance company to bring you home back to its pre-loss condition. If you project does not require an insurance claim, we will provide you with a detailed competitive bid.

Our certified and experienced technicians have extensive training not only in water restoration; also they are certified in structural drying and mold remediation. This assures that the building is properly dried to prevent mold growth and extensive repairs. To help ease the stress, we will work direct with your insurance company and yes we do use Xactimate Software, the insurance industries standard estimating software. While we will work with your insurance company to resolve the claim, our number one priority is you!





  • 24-Hour Emergency Response
  • Initial Inspection and Assessment
  • Pre & Post Moisture Mapping
  • Water Extraction
  • Dehumidification
  • Structural Drying
  • Disinfect and Odor Control
  • Direct Insurance Billing




How long Will It Take To Dry My House?

Normally it may take 3-5 days to dry out a structure that has experienced a water loss. There are circumstances where the time required to dry out a building can increase due to the water source and amount of water saturation.


Can I Dry Out The Structure Myself?

In most cases, doing it yourself will only compound the problem. The equipment (like a shop vac) is not rated for water extraction and will leave more water in the carpet and pad then what it extracts. We use commercial rated equipment that has been designed for water losses and it will dry out the building before secondary damage can occur.


Does Home Owners Insurance Cover Water Damage?

Most homeowner’s insurance policies will cover water damage. Check with your insurance carrier or agent for you coverage and limits. Homeowners insurance will not cover a water loss due to flooding or neglect.


Flooding is raising water on the exterior of your house that enters and causes damage. Some examples of flooding are;

  • Rising rain water from poor drainage on your property
  • Flooding caused by heavy rains which causes street flooding or waterways to crest, etc.


Neglect is caused by failure to maintain your property and can be reason to have your claim denied; some examples of neglect are;

  • Corroded appliance hoses
  • Missing shingles which allow roof leaks
  • Roof gutters that do not drain due to leaves
  • Leaking doors and windows


Can Water Damage Cause Mold?

 Yes, mold can begin to grow within 24-48 hours after the water loss occurs. If the drying process is started immediately, it greatly reduces the chance of mold growth. When mold does grow it is normally caused by either prolong exposure to moisture or an improperly dried structure.


Are There Different Classifications Of Water Damage?

Yes, there are three major categories of a water loss;

  • Category 1 water originates from a sanitary water source and does not pose a substantial health risk. Examples of a Category 1 water source maybe a broken water lines, tub or sink overflows without any contaminates, toilet tank , toilet bowls without contaminates, falling rain water, broken appliance line. Once clean category 1 water leaves it exit point it may not remain clean once it makes contact with other surfaces and materials.
  • Category 2 water contains significant contamination and has the potential for health risk. Category 2 water can include but not limited to; broken dishwasher drain line, washing machine drain line, toilet bowl overflow on the room side of the drain with some urine but no feces, holes in a water bed and more.
  • Category 3 water is highly contaminated and may contain pathogenic, toxigenic or other harmful agents. Category 3 water can include but not limited to: sewage, toilet backups that originate from beyond the trap, all forms of flooding from seawater: ground surface water and rising waters from streams and rivers. Category 3 water can carry silt, organic matter, pesticides, heavy metals, regulated materials, etc.